SHIPPING POLICY

Due to the current COVID-19 pandemic shipments may be delayed in fulfillment, however if your order is over 2 weeks late please contact us at customerservice@casefiles.co or fill out our customer service form so we can address this issue. We apologize for any inconvenience. Our top priority is the health and safety of our warehouse employees and our customers. 
What does this mean for you?
  • Processing times may be delayed. Processing times are generally within 1-2 business days. Temporarily those times may vary due to the issues relating to COVID-19 and government orders and the impact to our business.  
  • We appreciate your patience and understanding as we work through this global pandemic together.
Thank you so much for your support!

 

Case Files ships worldwide to the the USA, the UK, Canada, South America, Australia, New Zealand, Asia, Germany, Europe, and Africa.
 
Our shipping rates are dependent on the region of residence. See our shipping rates below:
  • United Kingdom: First item: $2.50 Second item: $2.00
  • United States: First item: $4.50 Second item: $3.50
  • Canada: First item $11.00 Second Item: $4.00
  • South America: First Item: $11.00 Second Item: $4.00
  • Australia: First Item $4.50 Second Item: $3.50
  • New Zealand: First Item $5.00 Second Item: $4.00
  • Asia: First Item: $5.00 Second Item: $4.00
  • Germany: First Item: 5.50 Second Item: $2.50
  • Europe: First Item: $6.00 Second Item: $4.50
  • Africa: First Item: $6.00 Second Item: $4.50
 
Our shipping times are dependent on the region of residence. See our shipping time estimates below:
  • USA: Shipping up to 2-5 business days. Tracking available.
  • Canada: Shipping up to 10-15 business days. Tracking available.
  • South America: Shipping up to 10-30 business days. Tracking Available.
  • Australia: Shipping up to 10-30 business days. Tracking from 2+ products.
  • New Zealand: Shipping up to 10-30 business days. Tracking from 2+ products.
  • Asia: Shipping up to 10-30 business days. Tracking from 2+ products.
  • Germany: Shipping up to 10-30 business days. Tracking available.
  • United Kingdom: Shipping up to 10-30 business days. Tracking from 4+ products
  • Europe: Shipping up to 10-30 business days. Tracking from 4+ products.
  • Africa: Shipping up to 10-30 business days. Tracking from 4+ products.